Cultural architecture

Sometimes referred to as “corporate culture”. Hard-nosed business people take culture very seriously. “In all of my business career, I would have always said that culture is one of the five or six things you worry about if you're a leader. You worry about markets, and competitors, and financial assets and strategy. And somewhere on the list is culture. What I learned at IBM is that culture isn’t part of the game. It is the game.” (Gerstner, 2002)

Elements:

  • norms
  • guidelines
  • styles
  • founding stories (myths)
  • personality of the founders
  • internal branding
  • ceremonies
  • manner of working